I have a situation trying to set up email alerts in groov and my beginner’s level of network knowledge is likely to impede the proper conveyance of required info.
I am working with a 3rd party IT service that assists us with out IT needs. I am trying to set up email alerts in groov and the settings the IT guys are expecting to use do not work. In the “Email settings” tab of “project” they are perplexed as to why “smtp.office365.com” is not working for the SMTP server hostname (we have had to use an actual IP address). They are wondering if setting the DNS to manual (in the groov EPIC) and using Google’s 126.96.36.199 would work. When I initially tried that I temporarily lost the ability to connect with my EPIC so I’m a bit gun-shy about trying things where I’m not sure if I’ll permanently mess something up.
I know there is probably other network specific info that is likely required to sort this out, please weigh in with any suggestions on proper set up.