Request some help for the update failure, and thanks in advance!
Description:
Update failed at the step of “Verify and decrypt image” from 3.5.0-b.46 to 4.0.2-b.194.
Attempts:
I have tried the following options, but none of them seem to work
- Multiple browser/PC
- Two different Rios
- use bin file of 4.0.1-b.124
- I also tried to use shell in debug the RSA key issue but I don’t think I know how to fix it.
Additional info:
I am in a corporate network and the Log info for error is attached:
[2025-10-28T21:31:20.065] [ERROR] Gpg - Failed to gpg --decrypt the field update Error: Command failed: /usr/bin/gpg --output /tmp/system-update/system-update.img --decrypt /tmp/system-update/grv-r7-mm1001-10-4.0.1-b.124.field.img
gpg: Signature made Thu Jun 19 19:25:43 2025 UTC
gpg: using RSA key B4C249DDC10544403EE260F7378E7DB8E05E249C
gpg: Can’t check signature: No public key
at ChildProcess.exithandler (child_process.js:383:12)
at ChildProcess.emit (events.js:400:28)
at maybeClose (internal/child_process.js:1088:16)
at Process.ChildProcess._handle.onexit (internal/child_process.js:296:5) {
killed: false,
code: 2,
signal: null,
cmd: '/usr/bin/gpg --output /tmp/system-update/system-update.img --decrypt /tmp/system-update/grv-r7-mm1001-10-4.0.1-b.124.field.img ’
}