Hi Beno,
Since they were setup by someone else in the department, all I had to do was reset them and that’s was it.
In regard to the error -10057 I did do a search on the forum before posting and followed the advice but I didn’t have any luck.
Edit: I can access groov Manage via browser so the connection is made. I followed this thread “Socket error while downloading to PAC Sim”
but realised I dont have SoftPAC Monitor because mine is the basic version.