I’d really like to get that fixed. Please link me the page you are talking about…
Working through the documentation trail… I did the following…
First, checked out the KB article on the subject.
https://www.opto22.com/support/resources-tools/knowledgebase/kb83929
Seems that the date code of your controller is more important than the current loader version, you don’t mention its date… so we keep going…
Next up, we probably want to update the loader anyway, so lets download it.
https://www.opto22.com/support/resources-tools/downloads/snap-pac-r-series-controller-bootloader-(2)
This covers all our R series controllers.
In case you need a refresher on how to update the loader, here is the doc on that,
https://www.opto22.com/support/resources-tools/documents/1789-updating-the-loader-on-a-snap-device-technica
You also want to put the latest firmware in there, so head back to the downloads page and pull your controllers firmware.
https://www.opto22.com/support/resources-tools/downloads/snap-pac-r2-w-r9-5d-bin
Be sure and backup everything first.
If you are using any persistent variables, you should back them up.
Ensure you have a current copy of your strategy and with that, you should be good to go.