Snap PAC not being able to recognize Epic Rio

groov EPIC
1

HI Guys

I have a situation where i have a Groov Epic controlling multiple Epic Rios. When i download the program into the Groov Epic and try to connect to the Epic Rio as an IO, it does not respond. I tried activating the IO and hit apply, but it still doesnt work.

I also updated all the firmwares available for each Rio and Epic and still i have no connection with it.

Have you guys seen this before?

thanks

2

What is “the program” that you are using? (Node-RED, PAC Control, Codesys, Ignition, something else?)

Are you using hostnames or IP addresses for the RIO?

From the EPICs groov Manage Network Tools menu, can you ping the RIOs?

Sounds like a network issue, but need a little more to go on…

1 Like
3

Hi Beno,

yes i was able to ping it.

What i found is that the IO Enabler chart would not allow it to stay online.

Once i took the IP addresses of the Rio out of the PAC Control IO Enabler chart, it started seeing them.

4

I was using PAC Control flow chart logic.

I have a main Epic that is controlling 4 Epic Rios remotely. Normally when i have separate IO devices i would use the IO enabler to have them always trying to activate the IO. But in this case it did the opposite.