PR2 Won't Boot and is showing it as "Restarting"

Anyone have this issue? My PR2 won’t boot and is stuck. The Power LED is red and the Status LED is off. Can’t get it to turn on. This started happening today.

I haven’t seen this before, you may want to reach out to support

https://www.opto22.com/support

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Finally got the unit swapped out and back to my office.

Nothing happens. May be a dead unit. The power LED just stays red.

Another update.

Tried another PR2 on my PSU. Experienced the same behavior my customer mentioned before the unit was stuck with a red power LED status.

The CPU screen goes white. The Power LED shows green. Status shows green and pulses. Never boots. I turned off to prevent another PR2 going bad.