PAC Error -401 Unable to Authorize transaction

HI Norm

For some reason, the link that you attached is downloaded a zip file that does not contain the email node, just a series of folders that do not have the .tgz format. Then, i also tried to reach it through the directory attached and it says that i dont have access. Is there any other way that i can get the version?

thanks

@hcopsc1 That is strange. I just downloaded it again and emailed you a copy.
Let us know how you make out.

Just a reminder, when you get the email with the .tgz file, do not unzip it.
It installs as a .tgz from the Manage Pallet menu.

1 Like

Thanks Guys,

Got the email node back in.

thanks for your help !!

1 Like

Hi Norm,

Just started running with a New Epic and have the same problem now with the email node. I tried using the one that you previously sent, but wasnt able to make it work. Can you please give me a hand with this?


Did you get your email working?
I wonder if its giving you an error when you try and install the node?
Or is it not sending emails?
It could also be a network issue like your MQTT broker…
Need some more information…

Hi Beno

I am communicating with Norm on it. The last time he was able to help me.

On both questions, these are two separate Epics.

The email node problem is for the new Epic i fired up. The MQTT broker issue is on another Epic that was upgrades due to a Node Red failure.

To the original -401 error when using a PAC node. This can happen when any user is given the permission of “Dashboard UI” in the Node Red User Permissions settings in groov manage \Accounts\Users.
You need to either elevate them to Editor or set them as None, then re-start the Epic for the changes to take effect.
There is a ticket open on this so it can be addressed in a future firmware release.