PAC Control PRO 9.3c - import not working properly


#1

Hi I would like to report a bug with regard to importing tags and I/O units in PAC Control PRO 9.3c. If the import file contains a B3000 unit then it is impossible to import the configuration… even if you create a B3000 I/O unit then export and then import… it fails, this however does not happen in PAC Control PRO 9.2, will there be a fix?


#2

Hi Blaz.

Please drop an email to support@opto22.com
This is the best way to get an answer to your question.
You will get a tracking number for your issue and our engineers will be able to see if they can reproduce the problem, if there is a work around and let you know when the fix (if needed) will be implemented.

(The forums are more for ‘how to’ questions than for bug reports).

Cheers,

Ben.


#3

FYI - this issue has been reproduced and corrected in a not-yet-released as of this writing (B9.4f) version of PAC Control. Please contact support if you’d like a copy of this beta version.


#4

yes support has already handled my issue, to anyone with similar problem, you can also import to versino 9.2 and then continue work with 9.3 as a temporary solution, thank you for your help all