Hi, I have been trying to explore and learn about Optodatalink.
I am using PAC Project 10.5 the latest version and i have the latest firmware installed on SNAP-PAC R1 Brain.
I am using the example strategy in the learning center package that the manual refers to, and every time i try to select the control engine for the tags, the software crashes.
is there anything i should do or try to fix this issue?
Thank you and i really appreciate the help
Hi momajad.anbari,
I’m sorry you’re encountering crashes in OptoDataLink. You’re right to inquire–it should not do that. Could you please contact Product Support and provide them with information about the crashes you’re seeing?
If OptoDataLink pops up a crash window, please be sure to provide Support with all the text in that dialog. The information in that dialog can be very useful for helping us figure out a fix for the crashes you’re seeing.
Thank you! the application just close with no message display. i will try and reach out to the support team and see if they can help.