I had a client call and said it stopped receiving email alerts from groov (you could log into the app and view everything though). The last time this happened I just logged onto to Groov Admin and rebooted the AR1 box. This time I reset the AR1 and then it never came back online. I can see there is a link to the cellular modem port, but I can’t log into the groov app or groov admin. Is there anything I can do besides driving 2 hours to manually reset this thing?