I’m using a Trend Gadget in groov View via a PC browser to display trend data, voltage and current. The trend data will display in the Handheld format on the front of the groov EPIC display but will not show up on the PC browser display, see below.
groov EPIC Display
Browser Display
Why is this happening?
dkmarion
What firmware version is the EPIC running?
I cant recall seeing anything exactly the same as this before, so would like to know a bit about the system.
What browser are you using on the PC?
Have you tried incognito mode?
What firmware version is the EPIC running?
What browser are you using on the PC?
Have you tried incognito mode?
Dale
I’ve never found a reliable way to reproduce this particular issue. It has something to do with the chart drawing library we use getting confused trying to plot lines at a particular resolution: sometimes you can resize the window and start seeing the data, but then going back to the size you want the window at loses it again.
If you want to contact product support and provide a backup of your project with the active trend data I can take a look at it and see if there’s anything I can do.
Still does it after restart.
Ok, thanks for that quick check.
As @Jonathan_Fischer suggested, hit up our support group and get a ticket in the system to take a deeper look at whats going on.
