Good-day all,
Needed a little guidance.
Busy setting up a new PR1, upon initial setup I noticed I was unable to start the setup by using the touchscreen.
Proceeded to access the unit via the browser, unit had version 3.0.0 on it, upgraded it to latest with ignition 8 and activated it.
Once unit had restarted I attempted to log in using the touch screen, this proved unsuccessful again. When clicking on the username block there was no response.
Returned to the browser, activated the pointer and thereafter plugged a mouse into the USB. With the mouse I was able to navigate using the 7" screen.
I then proceeded to attempt to try and calibrate the screen. Managed to proceed past the, initiation touch step, but noticed when trying to push on the crosshair in the top left corner the pointer would remain approximately 40mm below where I was touching. No matter what I tried it would not come closer with the calibration process ultimately failing.
Tried the same steps above with the HDMI disabled to get the same result. Restarted the unit several times while trying various steps.
I have to *.mp4 videos of the problem, if needed I can forward them. The upload facility will not allow me to upload that format onto the forum…
If I could receive some suggestion on how and if this can be resolved.
Regards
Robin
