Sorry for the delay getting back to you… .Lots going on tonight…
Thanks for all the info and screenshots, it certainly points to a networking issue on the EPIC… Just need to figure our what.
Keep in mind that the firewall only stops inbound packets. Not outbound (like ping).
So, in your example, the lack of a ping response on the EPIC has nothing do with the firewall. It’s a pure gateway/routing issue. For some reason the EPIC simply cant out to the internet. (ie, 8.8.8.8)
With that then, we are looking at what is stopping the EPIC from finding that IP address.
Is there another firewall at the location that the EPIC is at that is not at your other locations?
I’m sure it is, but I just have to ask… is the EPIC plugged into the EXACT same switch at the computer in the screenshots? It just seem too odd to me that the EPIC and PC have the same settings yet cant get a response to its ping…