Welcome to the OptoForums and PAC Project Software! A few questions/suggestions for you. BTW, don't forget that our support is always FREE! support and they'd be happy to help you too.
Also, we have several tutorial/quick start videos you might check out if you haven't already, like these three QuickStarts a few down from the top on this page.
If your chart is "stopped," then that means the chart:
- was never started
- finished running (the "loop" didn't loop for some reason)
- was manually stopped
Before you jump into PAC Display, a few things to check out from PAC Control's Debug mode. As shown in the picture below, verify your "Debug" button is lit in that bright cyan color. To run the strategy initially, you can press the green triangle "Play" button.
If you double-click on the charts folder in your strategy tree, you'll see this "View Chart Status" window. From there, if you double click on the chart name (such as AlarmingEmail shown here), the "View Chart" dialog pops up. From there you can change the status.
If you change it to "Running" and click Apply, see if it runs (and stays running). If so, then perhaps you chart just needs to be started. For example, with a Start Chart command in the Powerup chart. (Omitting this step is a common mistake.)
Hoping all that gives you a couple of clues. Let us know how it goes!