Groov Appliance


#1

I seem to be having problems with eth0 it has a static IP address setup similar to other devices (not duplicated) and I cannot access it from its hostname and i can only access it from its IP address from an unmanaged switch. I believe it is the device because this problem does not exist with any other device.
Thank you


#2

Is it a AR1 or a PR1?
(Small and red = AR1. Black with a screen = PR1).


#3

Have you assigned a hostname in your DNS server? The AR1 and PR1 will attempt to automatically register its hostname through DHCP when it boots, but if you’re using static addresses there’s a good chance that won’t work.


#4

It is an AR1. I have the PLC network on eth1 and the Computer network on eth0


#5

Sounds like the DNS is the issue. Try and set the gateway and DNS server to static as well.


#6

I dont have access to the DNS server. I had it set for DHCP at first and it didnt work then with the host name. Now it is set to a static IP but it refuses connection from anything outside that unmanaged switch. But i have another device on the same subnet that is accessible.


#7

Ok i found the issue, When i set the static IP address i accidentally set the IPv4 Gateway to the same static IP. I set that to obtain IP address for the gateway automatically and that resolved my issue. Thanks for your help I really do appreciate it!