I have the next configuration from PAC Control Basic 9.2
This issue was fixed in version 1.02. Which version do you have?
Hello Mary, I have the last version:
Hmm. I’m not sure what’s happening, then. I’d recommend you contact our Product Support Group [click here] – they’d be best equipped to sort out what’s happening here, and it’s always FREE!
Do you know what version(s) of firmware are running on your PAC hardware? (You might need a newer version of PAC firmware.)
Hello Mary thanks for the answer. I have the latest version of the firmware (9.2a), I had recently updated.